Cookie Policy
This Cookie Policy explains how we use cookies and similar tracking technologies on our platform to enhance your gaming experience, ensure security, and optimise our services. By accessing and using our website, you acknowledge and consent to the use of cookies as described herein. Last updated: January 16, 2026
What Are Cookies and Similar Technologies
Cookies are small text files that are stored on your device when you visit our website. These files contain information about your browsing activity and preferences. In addition to cookies, we may use other similar tracking technologies such as web beacons, pixels, and local storage mechanisms to collect and store data about your interactions with our platform.
These technologies allow us to remember your preferences, understand how you use our services, and provide a more personalised experience. All cookies and tracking technologies used on our platform comply with current UK data protection legislation, including the General Data Protection Regulation (GDPR) and the Privacy and Electronic Communications (EC Directive) Regulations 2003.
It is important to understand that cookies themselves are not harmful and do not contain viruses or malware. However, they do store information that helps us deliver better services to our users. Your device’s cookie settings give you control over which cookies are stored and how they are used.
Types of Cookies We Use
Our platform utilises several categories of cookies to ensure optimal functionality and user experience. Understanding these different types helps you make informed decisions about your privacy preferences and cookie settings.
- Essential Cookies: These cookies are necessary for the basic functionality of our website, including account login, payment processing, and fraud prevention. Without these cookies, you would not be able to access many features of our platform or complete transactions securely.
- Performance Cookies: We use these cookies to analyse how visitors interact with our website, including which pages are visited most frequently and whether users encounter errors. This information helps us improve the overall performance and user experience of our platform.
- Functionality Cookies: These cookies enable our website to remember your preferences, such as language selection, account settings, and gaming preferences. They allow us to provide a customised experience tailored to your individual needs.
- Marketing and Advertising Cookies: We employ these cookies to deliver targeted advertising content based on your browsing history and interests. Third-party advertising partners may also place cookies on your device to track your activity across different websites.
- Social Media Cookies: If you interact with social media features on our platform, social media providers may set cookies to track your activity and improve their services.
- Analytics Cookies: These cookies help us understand user behaviour and website performance through tools such as Google Analytics, allowing us to make data-driven decisions to enhance our services.
How We Use Your Cookie Data
The information collected through cookies serves multiple important functions on our platform. We use cookie data to authenticate users and maintain secure gaming sessions, protecting your account from unauthorised access. For players in the United Kingdom, cookie-based authentication is a critical security measure required by UK Gambling Commission regulations.
Additionally, we analyse cookie data to understand player behaviour patterns and preferences. This enables us to recommend games that match your interests, customise your dashboard, and improve the overall gaming interface. We may also use cookie information to detect suspicious activity and prevent fraud, protecting both your account and our platform from malicious actors.
Cookie data also supports responsible gaming initiatives by allowing us to set and monitor your account limits, track your session duration, and send reminders if you have set deposit or time limits. Marketing teams use cookie information to deliver relevant promotions and bonus offers that align with your preferences and gaming history.
Managing Your Cookie Preferences
You have full control over which cookies are stored on your device. Upon your first visit to our website, you will receive a cookie consent notice allowing you to accept or reject non-essential cookies. You can modify your cookie preferences at any time by accessing your account settings or clicking the cookie management link typically located in the website footer.
Please note that disabling essential cookies may prevent you from using certain features of our platform, including account login and payment processing. However, you can safely disable performance, marketing, and analytics cookies without affecting core functionality. To adjust your preferences:
- Visit the Cookie Settings page accessible from your account dashboard
- Select which categories of cookies you wish to allow or reject
- Click “Save Preferences” to apply your choices
- Your preferences will be stored and respected across all future visits
How to Disable Cookies in Your Browser
If you prefer to manage cookies directly through your web browser rather than through our website settings, most browsers provide cookie management features. The process varies depending on which browser you use. Below are instructions for the most popular browsers used in the United Kingdom.
- Google Chrome: Click the menu icon, select Settings, then Privacy and Security, choose Cookies and other site data, and adjust your cookie preferences accordingly.
- Mozilla Firefox: Click the menu button, select Settings, navigate to Privacy and Security, scroll to the Cookies and Site Data section, and configure your preferences.
- Microsoft Edge: Open the browser menu, choose Settings, select Privacy and Security, find Cookies and other site data, and modify your settings.
- Apple Safari: Click Safari in the menu bar, select Preferences, choose Privacy, and adjust cookie settings under Cookies and website data.
- Opera: Access the menu, select Settings, go to Privacy and Security, find Cookies, and configure your cookie management options.
You can also visit www.allaboutcookies.org for comprehensive guidance on cookie management across different browsers and devices, including mobile platforms.
Your Rights and Data Protection
Under UK and GDPR legislation, you have several important rights regarding cookies and personal data collection. You have the right to access information about what cookies we store and how we use them. You may request that we delete certain cookies or restrict their use, and we will comply with your request within the required timeframe.
You also have the right to withdraw your cookie consent at any time without penalty. Withdrawing consent for non-essential cookies will not affect the legality of processing conducted before withdrawal. For specific requests regarding your cookie data or to exercise your rights, please contact our data protection team using the contact information provided on our website.
Our use of cookies is transparent and compliant with the Information Commissioner’s Office (ICO) guidelines for cookie consent and management. We do not use cookies to track behaviour across unrelated third-party websites without your explicit consent, and we do not sell your cookie data to external parties without your knowledge and approval.
If you have concerns about our cookie practices or believe your privacy has been compromised, you may lodge a complaint with the ICO, the independent authority responsible for data protection in the United Kingdom.